Questions and Answers About How to Import Globally

How does the Corona virus impact importing from China?

Production is strong with PPE.  Shipping is cyclical with rates varying substantially based on capacity and need.  It is hard to gauge what will happen as the pricing capacity changes frequently.  We continue to have access into varying levels of high quality PPE.  We specialize in many markets besides PPE, including fasteners, hardware, clothing, printer supplies, woks and furniture feet.

How do I manage the tariffs in China?

Tariffs are taxes and we will best support you to find the best legal and cost effective options for global sourcing.  We have staff and facilities in China and will work in multiple countries to find the best solution. The  trade deal in China does alter many tariffs and we will communicate these changes to customers as part of our process. We strive to work as a team and keep customers informed of any upcoming changes.

I tried to import from China in the past and it did not go as planned, what would be different this time?

We have a proven system of professionals dedicated to make it easy to import from China. Our team in China oversees sourcing, quality control and shipping. All of which simplifies this process and helps to assure it is streamlined and there are not any surprises.  Our Chinese team includes twenty sourcing professionals who are your eyes and ears on the ground so nothing gets missed.  We also can provide pictures of the container being loaded so you know exactly what is happening. Visit our blogs to learn more bout how we work.

Will the products be high quality?

We work with our sourcing team to find products to meet your specifications and will provide samples, if needed, for approval.  We also bring ideas to life and custom manufacture new products in our factory including the development of custom molds.

Will I deal with English speaking staff?

Our staff in the US and China speak and write in English to help simplify the process of importing globally.

How long does it take products to arrive to the US?

Lead times vary for different products, but we will confirm time-frames during the order.  After the product is sourced or manufactured, it still needs to be shipped and the containers can be on the water for 20-30 days or longer.  Time-frames for development and shipping are estimates and depends on the country of origin.

Who do I call if there is an issue?

Your U.S. contact will deal with any issues and works to get items resolved with the supplier and factories globally.

Who do I call with questions?

Please contact or 1-616-710-1860.  I look forward to speaking with you about what we can find for you.

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